We have moved away from a plastic twist tube, to a cardboard push up tube as this is a far more sustainable option that is still sturdy enough to carry with you in your bag or pocket. To use, gently push the base of the tube up, only as much as you need. The Lid has room for the product to be pushed up to a certain extent, but if you have accidentally pushed it too far, pop it in the fridge for a couple minutes to ensure the balm is firm enough to then push back down.